enquiry@quaylaneboatyard.co.uk

02392 524214

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General Information

The yard is open Monday to Friday, 08:00 – 16:00

  • Outside these hours, access is via the pedestrian gate, which remains open until dusk.

  • Gate opening hours:

    • Monday to Friday – All gates open at 08:00.

    • Weekends & Bank Holidays – No set opening times. Customers may request an access code for the car park and pedestrian gate if needed.

Access to the harbour and the depth of water must be treated as a general guide. The tide's height, the wind's direction, and air pressure all affect tidal height. Mother Nature is not constant in her actions!

INFORMATION: Arrival by water (link)

Parking

  • A small car park (behind the café) is available for day or short-duration parking only. Space is limited, but alternative parking is usually available on Quay Lane.

  • Parking in the main yard is not permitted.

Facilities & Security

  • Customer toilets (no shower facilities).

  • Bins/tanks for general waste, recycling, used oil, and oily rags.

  • Yard trolleys are available to transport items to and from your boat. Please return them immediately for other customers to use.

  • The main yard is lit from dusk until dawn, and CCTV monitors our main gates.

Electricity and water

  • Electricity is chargeable. Please ask before plugging in.

  • You must supply your own metered cable and provide the starting reading.

  • Outside yard/office hours, email enquiry@quaylaneboatyard.co.uk for assistance.

  • Water is free to use.

Working on your boat

We're a DIY-friendly yard — you're very welcome to work on your boat while it’s with us. We just ask that you take a few minutes to read our guidelines before you get started. Full details are in our Terms & Conditions and the relevant appendices.

Customer Responsibility for Contractors

Unlike many yards, we don't charge for contractors to come on site. However, any contractor you engage to work on your boat is your responsibility — you must ensure they comply with our Terms & Conditions, health & safety requirements, and site rules, and you remain liable for their actions and conduct at all times.

CONTRACTORS: Before starting work, you must complete a Contractor Declaration before you start work. Here’s a link or see one of our team when you arrive.

Rates & Terms

  • We aim to keep our rates as reasonable but they are subject to change without notice.

  • All work undertaken and facilities provided are under our standard Terms & Conditions and associated appendices. These are available here and linked on our invoices.

  • IMPORTANT: A signed agreement is not required to establish a contract. By using our services or paying an invoice, you confirm that you have accepted our Terms & Conditions and associated appendices, and agree to be bound by them.  This applies whether or not you have read them in full.

Privacy & Data Use

  • We respect your privacy and will only use your personal information to:

    • Administer your account.

    • Provide requested information.

    • Inform you about general matters (e.g., safety, security, customer offers, operational updates).

  • We do not share your data with third parties for marketing purposes.